MEXC, a well-known crypto exchange, has stepped forward to clarify the situation following the deletion of an account previously thought to be managed by its CEO. This event has raised eyebrows amidst reports of users facing withdrawal challenges.
The exchange moved swiftly to alleviate customer concerns after the account named “MEXC_CEO” was removed from the social media platform X, previously known as Twitter. This action had inadvertently stirred speculation among users, with some linking it to potential issues within the company.
MEXC has been transparent in its communication, confirming that the account in question was indeed utilized for official purposes in the past. However, they emphasized that the associated CEO had stepped down back in July 2022, severing any official ties with the account since then.
The company acknowledged an oversight in not announcing the departure of the CEO linked to the account, which led to the confusion when the account vanished unexpectedly. MEXC extends its apologies for the mix-up and commits to future transparency regarding changes in personnel related to its official media accounts.
Assuring users of the platform’s stability, MEXC has also taken this opportunity to address the recent surge in what it describes as “misinformation and baseless claims” aimed at discrediting the platform. The exchange reassures its community that operations continue smoothly, urging users to stay alert to factless rumors.